Shipping & Delivery Policy
Fast US shipping, delivered in 2–4 business days
At ZuvoNutrition, we prioritize fast, reliable fulfillment so you can get your supplements without the wait. Please review our US shipping guidelines below before placing your order.
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Shipping at a glance
Free shipping over $50
Orders under $50 ship for a flat $4.95. Your rate is shown at checkout.
Same-day carrier handoff
Order before 3:00 PM ET, Monday to Friday, and it's handed to the carrier that day.
2–4 business day delivery
Our standard window after carrier handoff, within the contiguous 48 states.
Tracking by email
Your tracking number and link arrive as soon as your order reaches the carrier.
Processing & delivery
From checkout to your doorstep
Every order is processed, packed and quality-checked at our US fulfillment center, Monday through Friday, excluding US federal holidays.
Order cut-off: 3:00 PM ET
Orders placed before 3:00 PM Eastern Time, Monday through Friday, are handed to the carrier the same business day. Orders placed after 3:00 PM ET, on weekends or on US federal holidays are handed off the next business day.
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At checkout
Order placed
Please double-check your shipping address, including any apartment, suite or unit number. Orders can only be modified or canceled before they enter fulfillment.
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Same or next business day
Processed & handed to the carrier
Your order is processed, packed and quality-checked at our US fulfillment center, then handed to the shipping carrier based on the 3:00 PM ET cut-off.
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At carrier handoff
Shipping confirmation & tracking
You'll receive an automated Shipping Confirmation Email with your tracking number and a direct link to follow your delivery. Please allow up to 24 hours for the carrier's tracking to show live scan details.
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2–4 business days after handoff
Delivered
Most orders arrive within 1–2 business days after carrier handoff. We quote 2–4 business days to account for local carrier routing or weather delays. Estimated delivery windows are provided by the carriers and are not guaranteed.
Rates & coverage
Simple rates, shown clearly at checkout
Shipping rates, and any applicable free-shipping promotions, are calculated and displayed at checkout before you pay.
Order total
Delivery time
Shipping cost
Standard US shipping
Orders under $50
2–4 business days
$4.95
Free US shipping
Orders over $50
2–4 business days
Free
Delivery times are counted from carrier handoff and apply to the contiguous 48 states.
Where we ship
We currently ship across the United States. Delivery times on this page apply to the contiguous 48 states. Orders shipping to Alaska or Hawaii may need additional transit time.
Business days
Our fulfillment center operates Monday through Friday, excluding US federal holidays. Orders placed on weekends or holidays are handed to the carrier the next business day.
Damaged or incorrect shipments
Arrived damaged, or not what you ordered?
Contact us within 7 days of the carrier's delivery date so we can arrange a replacement or refund. Please include:
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Your order number. You'll find it in your order and shipping confirmation emails.
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Clear photos. Show the product, the tamper seal and the shipping label.
Lost, stolen or “marked delivered” packages
Once your package is handed to the carrier, transit and final delivery are under the carrier's control. ZuvoNutrition is not responsible for packages that are lost, misplaced or stolen after the carrier's tracking marks them as “Delivered,” and we do not issue refunds or free replacements for stolen packages.
If tracking says “Delivered” but you can't find your package:
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Look around
Check your porch or mailroom, and ask your neighbors.
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Wait 48 hours
Carriers sometimes scan a package as “Delivered” 24–48 hours before it's dropped off.
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File a claim
Still missing? File a missing mail claim directly with the carrier, using your tracking number.
Shipping FAQs
Common shipping questions
Do you ship to Alaska and Hawaii?
Yes. We currently ship across the United States. Our 2–4 business day delivery estimate applies to the contiguous 48 states. Orders shipping to Alaska or Hawaii may need additional transit time.
Is the delivery window guaranteed?
No. Estimated delivery windows are provided by the carriers and are not guaranteed. Most orders arrive within 1–2 business days after carrier handoff, but we quote 2–4 business days to account for local carrier routing or weather delays.
Why isn't my tracking showing any updates yet?
Please allow up to 24 hours after receiving your Shipping Confirmation Email for the carrier's tracking system to show live scan details.
Can I change or cancel my order?
Because our fulfillment center dispatches orders the same day, orders can only be modified or canceled before they enter fulfillment. Once an order is being processed, we can't change the shipping address or cancel the shipment. To request a change, email contact@zuvonutrition.com.
What if my address was incorrect or my package is undeliverable?
It is the customer's responsibility to make sure the shipping address entered at checkout is complete and accurate, including apartment, suite or unit numbers.
If a package can't be delivered because the address provided was incorrect or incomplete, or if delivery is refused, the order is not eligible for a refund.
To have an undeliverable package reshipped to a corrected address, email contact@zuvonutrition.com. Additional shipping and handling fees apply to cover the reshipment.
Questions?
Order before 3:00 PM ET, and it's on its way today
Weekday orders placed before the cut-off are handed to the carrier the same business day, with free shipping on orders over $50. For any question about your shipment, our customer support team is here to help.