Privacy policy

Last Updated: September, 2026

This Privacy Policy describes how ZuvoNutrition ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from zuvonutrition.com (the "Site") or otherwise communicate with us.

1. Personal Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

  • Information You Provide Directly: Name, billing address, shipping address, payment confirmation, email address, and phone number when you place an order, sign up for our newsletter, or contact customer support.

  • Information Collected Automatically (Cookies & Pixels): When you browse our Site, we automatically collect information about your device and browsing actions (such as IP address, web browser, time zone, pages viewed, and items added to your cart) using cookies, log files, and tracking pixels (including Meta, TikTok, and Google analytics/advertising pixels).

2. How We Use Your Personal Information

We use your personal information to:

  • Fulfill Orders: Process your payments, arrange for shipping via our US fulfillment partners, and provide you with invoices and order confirmations.

  • Customer Support: Communicate with you and resolve inquiries via contact@zuvonutrition.com.

  • Marketing & Promotions: Send you email and SMS marketing communications (such as abandoned cart reminders, product launches, and special offers) if you have opted in. You may unsubscribe at any time by clicking the "Unsubscribe" link in any email or replying "STOP" to any SMS.

  • Fraud Prevention & Security: Screen our orders for potential risk, chargeback fraud, or unauthorized activity.

3. How We Share Your Personal Information

We do not sell your personal information to third-party data brokers. However, we share your information with trusted third-party service providers to operate our store:

  • E-Commerce Platform: Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products to you.

  • Fulfillment & Logistics Partners: We share your name, shipping address, and order details with our US manufacturing/fulfillment facility and shipping carriers (such as USPS, UPS, and DHL) strictly to pack and deliver your order.

  • Marketing & Email Automation: We use third-party marketing platforms (such as Klaviyo) to manage our email lists and send automated transactional and promotional messages.

  • Legal Compliance: We may share your information to comply with applicable laws and regulations, or to respond to a subpoena, search warrant, or other lawful request.

4. US State Privacy Rights (CCPA / CPRA)

If you are a resident of California or another US state with applicable consumer privacy laws, you have the right to:

  • Know & Access: Request details about the categories and specific pieces of personal information we have collected about you.

  • Delete: Request that we delete personal information we have collected from you (subject to legal exceptions, such as maintaining transaction records for tax and accounting purposes).

  • Opt-Out of Targeted Advertising: You may opt out of the sharing of your browsing data via advertising cookies/pixels by adjusting your browser settings, using the Global Privacy Control (GPC) signal, or contacting us.

To exercise any of these rights, please email us at contact@zuvonutrition.com.

5. Data Retention & Security

When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to delete this information. We use industry-standard encryption (SSL/TLS) and rely on PCI-DSS compliant payment processors to protect your financial data.

6. Children’s Privacy

Our Site and dietary supplements are intended for adults aged 18 and older. We do not knowingly collect personal information from children under the age of 18.

7. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at contact@zuvonutrition.com.